Privacy Policy
Cranage Partners
We appreciate the importance of your personal details. This policy outlines the rules we have established when dealing with the personal information we collect in order to provide our services to you. The policy is consistent with the Australian Privacy Principals (APP) Privacy Act 1988 and the Office of the Australian Information Commissioner’s APP Guidelines.
What Personal Information Do We Collect?
The personal information we collect includes your name, address, date and place of birth, telephone number, email addresses, and other information specific to our engagement; for example, tax file number, Australian Business Number, bank account details and other financial information. We use this information to provide our professional services to you.
Protection of Your Information?
We implement a variety of security measures in order to maintain the safety of your personal information. Your personal information is contained behind a secured network, and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. We take all reasonable care to ensure that all personal information we hold is secure from any unauthorised access, misuse or disclosure; however, we cannot guarantee that unauthorised access will not occur.
Cookies
We may use cookies. Cookies are small files that a site or its service provider transfers to your computer through your Web browser. You can use the options in your browser to refuse the download of cookies, however this may reduce the functionality. Cookies enable our site to recognise your browser and capture and remember modest amounts of information about your preferences.
We also use cookies to help us compile data about site traffic and functionality so that we can improve the users experience.
We may use third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Do We Disclose the Information We Collect to Third Parties?
There are occasions when we may be requested to provide your personal information to third parties such as the Australian Taxation Office, Australian Securities Commission, your bank, or other parties in order to provide our services to you.
This is only done with your consent, unless we are required by legislation to disclose the information.
Destroying Personal Information
Any personal information we hold will be maintained in order to comply with legislative and professional requirements, after which time the information will be securely destroyed. Where the information is paper based, it will be shredded and if it is held electronically it will be deleted from our onsite, and offsite storage systems.
Third Party Links
We may provide links to third parties websites that may be of interest to you. These links have separate and independent privacy policies.
We have no responsibility or liability for the content and activities of these sites. None the less, we seek to protect the integrity of our site, and welcome any feedback about these sites, including if a specific link does not work.
Changes to Our Policy
If we change our privacy policy, the changes will be made on this page. Policy changes will apply only to information collected after the date of the change.
Questions and Feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Complaints
Should you have a complaint about our procedures, please contact us by email at cp@cranage.com.au telephone 0395002374 and we will deal with your complaint promptly.
If we cannot resolve your complaint within a suitable amount of time you, or we, may refer the matter to the Office of the Australian Information Commissioner.
Your Consent
By using our site, you consent to our privacy policy.